Contact information

Contact Information

If you have questions about your order, shipping, returns, refunds, or our products, please contact threadrushshop using the information below.

Customer Support

Email: support@threadrushshop.shop

Phone: +1 646-555-3186

Business Information

Store name: threadrushshop

Website: threadrushshop.shop

Business address: 488 President Street, Brooklyn, NY 11215, United States

Support Hours

Our customer support hours are Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.

Response Time

We aim to respond to customer inquiries within 1-2 business days. Response times may be longer during weekends, holidays, or high-volume periods.

When Contacting Us

To help us assist you faster, please include your order number, the email address used at checkout, and a clear description of your question or issue.